3.1. Return Eligibility:

• Returns are accepted within 30 days from the date of delivery. Products must be returned in their original condition and packaging.

3.2. Return Process:

• To return an item, email our returns department at [email protected] for a Return Authorization Number. Include this number in your return shipment.

3.3. Refunds:

• Refunds will be processed to your original payment method after the returned item is inspected. Processing may take 7-14 business days.

3.4. Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a LuxeLiving error or a defective product.

3.5. Exclusions:

• Custom orders, clearance items, and gift cards cannot be returned.

3.6. Exchanges:

• For exchanges, return the item and place a new order for the desired product.